Platform Services

Three portals. One connected FDC platform.

ChildcareFlow delivers purpose-built workspaces for every role in a Family Day Care service โ€” each designed around that role's specific workflows, not adapted from a generic template.

FDC Provider ยท Admin Console

Admin Command Centre

Full operational oversight for FDC providers and coordinators. Monitor compliance, manage credentials, oversee educator activity, and maintain audit-ready records โ€” all from a single workspace.

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Compliance Dashboard

Real-time view of your service's NQF compliance posture across all quality areas, with missing data flags and escalation pathways.

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Credential Lifecycle Management

Track WWCC, First Aid, Anaphylaxis, CPR, and qualifications across your educator roster. Automated alerts before expiry windows close.

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QIP Planning & Evidence

Create improvement goals against NQS areas, link educator-submitted evidence, and generate audit-ready QIP summaries at any time.

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Incident & Risk Management

Structured incident reports, outing risk assessments, emergency drill records, and visitor register โ€” with timestamped evidence chains.

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Attendance & Operational Records

Child enrollment, daily attendance visibility, duty logs, FDC compliance submissions, and all educator-submitted forms accessible centrally.

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Educator & Family Oversight

Review educator submissions, approve transition statements, monitor family communication, and access full submission history per educator or child.

The admin console is designed for FDC coordinators, approved providers, and service managers who need full operational visibility without manual data chasing.

Open Admin Console
Educator Portal

Shift Operations Workspace

A mobile-first workspace for Family Day Care educators operating in their homes. Built for the realities of mid-shift use โ€” one-handed, interrupted, with children present.

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Shift Command Dashboard

Start every shift with a clear snapshot โ€” due tasks, missing records, ratio status, and the next required action surfaced first. No hunting required.

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Parent Code Sign-In

Auditable attendance using rotating parent codes with geo-verification. Meets FDC attendance integrity requirements and records location at every sign-in.

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Routine Logs

Log meals, sleep, nappy, medications, and health events per child. Records sync to the parent portal and admin console in real time.

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EYLF / MTOP Observations & Portfolio

Capture observations, tag learning outcomes and dispositions, link QIP evidence, and build each child's portfolio โ€” from any device.

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Outing Risk Assessment & Excursion Gate

Complete pre-excursion checks with transport, water hazard, and ratio gates. The excursion workflow unlocks only when all readiness criteria are met.

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Credential Submission & Hub

Submit WWCC, First Aid, and qualification evidence directly. Track your own credential status and renewal timeline in real time from the Hub tab.

The educator portal works on any smartphone. Core workflows โ€” attendance, routine logging, observations โ€” are completable with one hand in under 60 seconds.

Open Educator Portal
Parent & Guardian Portal

Family Transparency Window

A dedicated portal for parents and guardians to stay informed about their child's day โ€” without needing to text the educator or wait for an end-of-day summary.

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Dynamic Attendance Sign-In Code

A rotating code shown in the parent portal for the educator to enter โ€” creating auditable dual-location attendance without QR scanners or hardware.

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Live Routine Updates

Meal, sleep, nappy, and health events appear in the parent portal as the educator records them โ€” live during the shift, not in an end-of-day batch.

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Excursion Consent

Receive advance outing notifications, review the risk assessment summary prepared by the educator, and provide digital consent before the excursion occurs.

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Observations & Family Journal

View your child's EYLF-linked learning observations, educator reflections, and developmental notes โ€” the same records that feed the compliance portfolio.

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Service Communication

Receive important notices, policy updates, and service communications. Full history is preserved in the portal โ€” no lost emails or missed text messages.

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Quarterly Feedback Survey

Complete your quarterly family satisfaction survey within the portal. Your responses feed directly into the service's Quality Improvement Plan cycle.

The parent portal is designed to give FDC families the transparency they chose this model of care for โ€” without overwhelming them with notifications or complexity.

Open Parent Portal