Provider
94%
credential coverage with work inbox exceptions surfaced.
Family Day Care Operations Platform
MyFDC gives Providers, Educators, and Families one shared operating system for attendance, compliance, learning evidence, and daily communication without fragmenting the workflow across tools.
Purpose-built for Family Day Care services that need one operating system for provider governance, educator execution, and family communication.
Compliance, credentials, policy control, work inbox, and service-wide oversight in one command surface.
See provider workflowFast attendance, routines, incidents, observations, and checklist-driven operations that work in real time.
See educator workflowLive updates, approvals, attendance confirmation, excursions, and child-day visibility without overload.
See parent workflowBuilt for every role
Each portal is designed around the actual operational rhythm of that role, so the product behaves like a guided workflow instead of a generic dashboard.
Real-time NQF Quality Area dashboard covering QA1–QA7. See your compliance posture at a glance with missing data badges and red-flag escalation.
Track WWCC, First Aid, Anaphylaxis, CPR, and qualification expiry dates across your entire educator roster. Automated alerts before expiry windows close.
Create improvement goals, link educator evidence, track progress against NQS areas, and generate audit-ready QIP summaries at any time.
Child enrollment records, daily attendance visibility, duty logs, incident reports, and FDC-specific compliance submission forms — all accessible to admin.
Structured incident report capture, outing risk assessments, excursion gate controls, and emergency drill logging with timestamps and evidence chains.
Review educator-submitted forms, approve transition statements, monitor parent communication, and access the full submission history per educator or child.
The admin command centre gives you full operational visibility across compliance, credentials, educator performance, and family records.
Start every shift with a clear compliance snapshot — due tasks, missing records, ratio status, and the next required action. Zero cognitive hunting.
Auditable attendance with rotating parent codes and geo-verification. Meets FDC attendance integrity requirements and records educator location at sign-in.
Log meals, sleep, nappy, medications, and health events per child. Create and submit transition statements to new services with structured evidence trails.
Capture observations, tag EYLF outcomes and learning dispositions, link to QIP evidence, and build each child's portfolio — all from a mobile-first interface.
Complete pre-excursion risk assessments with transport, water hazard, and ratio checks. Excursion is only unlocked when all readiness gates are met.
Submit WWCC, First Aid, and qualification evidence directly in the Hub tab. Track your own credential status and expiry timeline in real time.
Built for educators mid-shift, on a phone, in a real FDC home environment — not a desk-bound web app.
A rotating parent code shown in the parent portal. Your educator enters it for auditable dual-location attendance — no QR scanner or hardware required.
See real-time meal, sleep, nappy, and health event logs for your child as your educator records them during the shift. No end-of-day summaries — live data.
Receive advance notice of planned outings, review the risk assessment summary, and provide digital consent — all within the parent portal before the excursion.
Access your child's EYLF-linked observations, learning moments, and educator reflections. See how your child is growing against the learning framework.
Receive important notices, policy acknowledgements, and service communications. Reply directly through the portal with full history preserved.
Complete your quarterly family satisfaction survey within the portal. Your responses feed directly into the service's QIP improvement cycle.
Designed for parents who want to be informed without being overwhelmed — the right information, at the right time, clearly presented.
Getting started
Step 01
The FDC provider or coordinator sets up the service — adding educators, children, and configuring compliance schedules. Takes under 30 minutes for a running service.
Step 02
Each educator accesses their portal with a secure login. Dashboard, attendance, logs, and compliance checklists are live immediately — no training course required.
Step 03
Parents receive portal access linked to their child. Attendance codes, live updates, and observations flow automatically from educator activity — no extra effort.
Platform capabilities
From daily shift operations to annual QIP reporting — MyFDC covers the full operating cycle of an Australian Family Day Care service.
Dual-location parent code sign-in, FDC ratio guardrails (max 7 total, max 4 preschool age), and real-time ratio monitoring with age-band breakdown inline.
WWCC, First Aid, Anaphylaxis, CPR, and qualification tracking with expiry alerts, submission workflows, and admin verification — from Missing to Verified.
Observation capture with EYLF/MTOP outcome tags, learning dispositions, reflective practice, and program planning — built for the FDC context.
Create improvement goals against NQS quality areas, link educator-submitted evidence, and track progress — with printable summaries for assessment visits.
Incident report capture, outing risk assessments, emergency drill logging, visitor register, and excursion readiness gates — with full audit trail.
Routine logs visible to parents in real time, family journal, excursion consent, quarterly feedback surveys, and direct notice delivery — all in the parent portal.